Order capture and payment handled on the phone, by AI
An order capture agent takes an order over the phone, reads every line item back to confirm it, collects payment through a secure link or on the call, and pushes the order into your system.
Trusted by growth-minded businesses across the Upstate and beyond.
What is included with order capture?
Greenville Digital Solutions builds this on the same voice platform we co-founded, with payment handled by Stripe so card details never touch you or the agent. The order lands in your point of sale or order system with delivery details and special instructions captured.
The full order taken
Items, quantities, modifiers, and special instructions, captured in conversation and read back for confirmation before anything is charged.
Secure payment
Collected by a Stripe link texted during the call or taken on the call, through a PCI-compliant processor. The agent never stores a card number.
Order pushed to your system
Sent to your point of sale, Shopify, or order system so your team works it like any other order.
Delivery and pickup details
Address, time, and instructions captured and attached to the order.
Add-ons offered once
The upsells you define, offered a single time and never pushed.
Transcript and receipt
The order and payment confirmation texted to the owner and the customer.
Results from businesses like yours
Every number here is tied to a named client and a date.
Steele T. Williams Law
A solo litigation attorney needed local search dominance against established firms with dedicated marketing budgets, in a market where 90% of clients start with Google.
Read the case studyUniversal Projections
A specialty AV and projection installer needed local search visibility across a wide service radius without paying per-city for a dozen separate sites.
Read the case studyHow order capture is deployed
Every order answered. Read-back prevents errors. Payment is secure and off your plate. It fits your system.
Map the menu or catalog
Items, modifiers, prices, and the add-ons you want offered.
Connect payment and orders
Stripe for payment, your POS or order system for the order.
Test real orders
Placed, confirmed, paid, and pushed, before go-live.
Go live
On your number, with receipts turned on.
Tune
Order accuracy and payment success reviewed weekly.
What owners say after the first quarter
Sixty days to #1 for our money keyword. Past agencies took eighteen months and never got there.
They shipped a full K-12 lesson planning AI for me. Six generators, real production users, in under a month.
Who order capture is for
Order capture is a build on the voice AI platform, quoted with a one-time setup that reflects the size of your menu or catalog and the payment and order integrations, then from $500 a month to run. Stripe's processing fees are separate and billed by Stripe. Read-back, payment, and the push to your system are included.
Florists
Orders taken with delivery details and payment, including the holiday surges that overwhelm a phone line.
Restaurants and bakeries
Takeout and catering orders captured and sent to the kitchen.
Pharmacies and retail
Refills and product orders taken and paid without a person on the line.
Any business that sells by phone
Where the call is a sale and a missed call is lost revenue.
24/7 receptionist agent
Every call answered by the second ring, day or night, with your business hours, services, and pricing already loaded.
Appointment booking agent
The agent checks live availability, books the slot, confirms by text, and handles reschedules without a callback.
Lead qualification agent
The agent asks your qualifying questions, scores the answer, books the good ones, and routes the urgent ones to you right away.
Make search your most reliable revenue channel.
No busy line on a Friday dinner rush or a holiday flower run. Every concurrent call taken.
Ask about order capture and payment
Free audit first. A person replies within one business day with a plan and a price.
Order capture and payment: common questions
Is payment secure?
Yes. Card details are handled by Stripe, a PCI-compliant processor. The agent never stores card numbers.
What kinds of businesses use this?
Florists, restaurants, bakeries, pharmacies, and any retailer that takes phone orders.
Can it upsell?
Yes, with the add-ons you define, offered once and never pushed.
Where does the order go?
Into your point of sale, Shopify, or order system, with delivery details attached.
Can it handle a holiday rush?
Yes. Every concurrent call is answered, which is exactly when a single phone line fails.
What if the customer's card fails?
The agent retries with a new card or takes the order as unpaid per your rule, and texts you the outcome.