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An empty front desk with a desk phone showing a glowing indicator light

What an AI receptionist costs in 2026, and what it replaces.

Plain pricing for AI receptionists, what setup includes, how it compares to an answering service or a second hire, and the calls it should not take.

An empty front desk with a desk phone showing a glowing indicator light

Published 2026-08-04. By Greg, Greenville Digital Solutions.

The number

Our AI receptionist is from $500 a month plus a one-time setup fee. Setup depends on how many call types you need handled and which systems it books into. Most small businesses are live in 14 days.

What it replaces

A human answering service charges per minute and reads a script. A second front desk hire in the Upstate costs $35,000 to $45,000 a year before benefits and still goes to lunch. The AI receptionist answers every concurrent call, 24 hours a day, books directly into your calendar, and texts you the transcript.

What setup includes

Your services, hours, pricing, and service area loaded. Your calendar or scheduling tool connected. Your escalation rules written, so emergencies transfer to a person and the owner is texted at the same time. Test calls on your real scenarios before launch.

The calls it should not take

Anything that requires judgment you have not written down. Legal advice, medical advice, pricing you have not approved. The agent takes a message, sets the expectation for a callback, and sends you the question. That is a feature.

How to decide

Count the calls you missed last month. Multiply by your average job value and your close rate. If the number is bigger than $500, the receptionist pays for itself in the first month. The free audit pulls that number for you.

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